At Ian Keyboard, we are committed to delivering your order safely and efficiently, no matter where you are in the world. Please review the following details regarding our shipping process.
Order Processing
All orders are processed within 1–2 business days after confirmation.
You will receive a confirmation email or message once your order has been successfully placed.
Once your order is packed and ready for shipment, we will notify you with shipping details.
Shipping Methods
We currently offer Cash on Delivery (COD) for all orders. Our delivery partners ensure a smooth and secure delivery experience right to your doorstep.
Tracking Your Order
After your order has been dispatched, we will provide you with tracking information (if available) via email or SMS. This allows you to follow your order’s progress until it arrives.
Delivery Issues
If you experience any issues with your delivery, such as delays, damage, or non-receipt, please contact us immediately at [email protected]. We will assist in resolving the issue as quickly as possible.
Shipping Fees
Shipping fees (if applicable) will be calculated and displayed at checkout. In some cases, promotions or offers may include free shipping.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address, inability to reach you, or refusal to accept the package, we may contact you to reschedule. Additional delivery fees may apply in such cases.
Contact Us
For any questions or concerns regarding your order or shipment, feel free to reach out to us at:
Email: [email protected]